Our Privacy POlicy.
We take your privacy very seriously. Please read this privacy notice carefully as it contains important information on who we are and how and why we collect, store, use and share any information relating your personal data in connection with your use of our website. It also explains your rights in relation to your personal data and how to contact us or a relevant regulator in the event you have a complaint.
This privacy notice relates to your use of our website only.
Who are we?
This privacy notice provides information on the processing of personal data by Manchester Tech Events Ltd.
We collect, use and are responsible for certain personal information about you.
When we do so we are subject to certain data protection laws, including the General Data Protection Regulation (GDPR) if you are in the EU, the UK GDPR if you are in the UK and the Data Protection Act 2018. We are responsible as ‘controller’ of that personal information we process for the purposes of those laws. We are registered with the Information Commissioner’s Office as a Controller under registration number ZB743706.
Personal data we collect about you
The personal data we collect about you depends on the particular activities carried out through our website. We will collect and use the following personal data about you:
- your name, address and contact information, including email address and telephone number and company details
- any delivery addresses specified for your order
- your gender, if you choose to give this to us
- details of any information, feedback or other matters you give to us by phone, email, post or via social media
- your activities on, and use of, our website
- your personal or professional interests
- your professional online presence, eg LinkedIn profile
- information about the services we provide to you
- your contact history, purchase history and saved items
- information about how you use our website and technology systems
- your responses to surveys, competitions and promotions
How your personal data is collected
We collect personal data from you:
- directly, when you enter or send us information, such as when you register to events, contact us (including via email), send us feedback, post material to our website and complete surveys or participate in competitions via our website.
- indirectly, such as your browsing activity while on our website; we will collect information indirectly using Cookies and other tracking technologies
How and why we use your personal data
Under data protection law, we can only use your personal data if we have a proper reason, eg:
- where you have given consent
- to comply with our legal and regulatory obligations
- for the performance of a contract with you or to take steps at your request before entering into a contract, or
- for our legitimate interests or those of a third party
A legitimate interest is when we have a business or commercial reason to use your personal data, so long as this is not overridden by your own rights and interests. We will carry out an assessment when relying on legitimate interests, to balance our interests against your own.
The table below explains what we use your personal data for and why.
What we use your personal data for | Our reasons |
Creating and managing your account with us | For our legitimate interests, ie to be as efficient as we can so we can deliver the best service to you |
Providing products and services to you | To perform our contract with you or to take steps at your request before entering into a contract |
Enforcing legal rights or defend or undertake legal proceedings | to comply with our legal and regulatory obligations |
Customising our website and its content to your particular preferences based on a record of your selected preferences or on your use of our website | your consent as gathered Cookies and other tracking technologies |
Retaining and evaluating information on your recent visits to our website and how you move around different sections of our website for analytics purposes to understand how people use our website so that we can make it more intuitive or to check our website is working as intended | your consent as gathered Cookies and other tracking technologies
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Communications with you not related to marketing, including about changes to our terms or policies or changes to the products and services or other important notices | to comply with our legal and regulatory obligations for our legitimate interests, ie to be as efficient as we can so we can deliver the best service to you at the best price |
Protecting the security of systems and data used to provide the services | To comply with our legal and regulatory obligations We may also use your personal data to ensure the security of systems and data to a standard that goes beyond our legal obligations, and in those cases our reasons are for our legitimate interests, ie to protect systems and data and to prevent and detect criminal activity that could be damaging for you and/or us |
Statistical analysis to help us understand our customer base | For our legitimate interests, ie to be as efficient as we can so we can deliver the best service to you at the best price |
Updating and enhancing customer records | Depending on the circumstances: —to perform our contract with you or to take steps at your request before entering into a contract —to comply with our legal and regulatory obligations —where neither of the above apply, for our legitimate interests, eg making sure that we can keep in touch with our customers about existing orders and new products |
Disclosures and other activities necessary to comply with legal and regulatory obligations that apply to our business. | To comply with our legal and regulatory obligations |
Marketing our services to existing and former customers | For our legitimate interests, ie to promote our business to existing and former customers |
To share your personal data with members of our group and third parties that will or may take control or ownership of some or all of our business (and professional advisors acting on our or their behalf) in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or in the event of our insolvency In such cases information will be anonymised where possible and only shared where necessary | Depending on the circumstances: to comply with our legal and regulatory obligations in other cases, for our legitimate interests, ie to protect, realise or grow the value in our business and assets |
How and why we use your personal data—Special category personal data
Certain personal data we collect is treated as a special category to which additional protections apply under data protection law:
include as relevant to the data collected: personal data revealing racial or ethnic origin, political opinions, religious beliefs, philosophical beliefs or trade union membership
- include as relevant to the data collected: data concerning health, sex life or sexual orientation
Where we process such special category personal data, we will also ensure we are permitted to do so under data protection laws.
Marketing
We will use your personal data to send you updates (by email, text message, telephone or post) about our product and services including exclusive offers, promotions or new product and services
We have a legitimate interest in using your personal data for marketing purposes. This means we do not need your consent to send you marketing information. If we change our marketing approach in the future so that consent is needed, we will ask for this separately and clearly.
You have the right to opt out of receiving marketing communications at any time by:
- contacting us
We may ask you to confirm or update your marketing preferences if you ask us to provide further product and services in the future, or if there are changes in the law, regulation, or the structure of our business.
We will always treat your personal data with the utmost respect and never sell or share it with other organisations for marketing purposes.
For more information on your right to object at any time to your personal data being used for marketing purposes, see ‘Your rights’ below.
Who we share your personal data with
We routinely share personal data with:
- third parties we use to help deliver our product and services to you, eg payment service providers, ticketing providers, event companies and delivery companies
- other third parties we use to help us run our business, marketing agencies , website hosts and website analytics providers
- our bank
We only allow those organisations to handle your personal data if we are satisfied they take appropriate measures to protect your personal data.
We or the third parties mentioned above occasionally also share personal data with:
- our and their professional advisors (such as lawyers and other advisors), in which case the recipient of the information will be bound by confidentiality obligations
- law enforcement agencies, courts, tribunals and regulatory bodies to comply with our legal and regulatory obligations
- other parties that have or may acquire control or ownership of our business (and our or their professional advisers) in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or in the event of our insolvency—usually, information will be anonymised but this may not always be possible. The recipient of any of your personal data will be bound by confidentiality obligations
How long your personal data will be kept
We will not keep your personal data for longer than we need it for the purpose for which it is used.
Different retention periods apply for different types of personal data.
If you stop using your account we will delete or anonymise your account data after 7 years.
Following the end of the of the relevant retention period, we will delete or anonymise your personal data.
Cookies and other tracking technologies
A cookie is a small text file which is placed onto your device (eg computer, smartphone or other electronic device) when you use our website. We use cookies on our website. For further information on cookies our use of when we will request your consent before placing them and how to disable them, please see our Cookie notice.
Your rights
You generally have the following rights, which you can usually exercise free of charge:
Access to a copy of your personal data | The right to be provided with a copy of your personal data | |
Correction (also known as rectification) | The right to require us to correct any mistakes in your personal data | |
Erasure (also known as the right to be forgotten) | The right to require us to delete your personal data—in certain situations | |
Restriction of use | The right to require us to restrict use of your personal data in certain circumstances, eg if you contest the accuracy of the data | |
Data portability | The right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations | |
To object to use | The right to object: —at any time to your personal data being used for direct marketing (including profiling) —in certain other situations to our continued use of your personal data, eg where we use your personal data for our legitimate interests unless there are compelling legitimate grounds for the processing to continue or the processing is required for the establishment, exercise or defence of legal claims | |
Not to be subject to decisions without human involvement | The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you We do not make any such decisions based on data collected by our website |
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The right to withdraw consents | If you have provided us with a consent to use your personal data you have a right to withdraw that consent easily at any time You may withdraw consents by contacting us Withdrawing a consent will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn |
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If you would like to exercise any of those rights, please email, call or write to us using he contact details at the bottom of this notice. When contacting us please:
- provide enough information to identify yourself eg your full name, address and customer or matter reference number and any additional identity information we may reasonably request from you, and
- let us know which right(s) you want to exercise and the information to which your request relates
Keeping your personal data secure
We have appropriate security measures to prevent personal data from being accidentally lost, or used or accessed unlawfully. We limit access to your personal data to those who have a genuine need to access it.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
How to complain
Please contact us if you have any queries or concerns about our use of your personal data please use the contact details below. We hope we will be able to resolve any issues you may have.
You also have the right to lodge a complaint with the Information Commissioners Office (ICO)
The ICO may be contacted using the details at https://ico.org.uk/make-a-complaint or by telephone: 0303 123 1113.
Changes to this privacy notice
We may change this privacy notice from time to time—when we make significant changes we will take steps to inform you, for example via email
How to contact us
You can contact us by post, email or telephone if you have any questions about this privacy notice or the information we hold about you, to exercise a right under data protection law or to make a complaint.
Our contact details are shown below:
Amy Newton
Manchester Tech Events Ltd
GM Digital Security Hub (DiSH),
Heron House,
1 Lincoln Square,
Manchester,
England,
M2 5LN.
07791 029882
Do you need extra help?
If you would like this notice in another format (for example audio, large print, braille) please contact us using the details above.